#1 EXPERTS IN AI ENHANCED Knowledge systems

Trusted by the best

Deliver

Exceptional

Exceptional

Customer

Exceptional

Service

2x your team output with knowledge systems and AI-driven workflows

Services

Empower agents & customers through any conversation

Services

Empower agents & customers through any conversation

AI Virtual Assistants

Deploy AI-powered agents for round-the-clock customer support, cutting wait times and improving service.

AI Virtual Assistants

Deploy AI-powered agents for round-the-clock customer support, cutting wait times and improving service.

SupporTeam Bot

My new camera doesn’t work. Can you help me?

Of course! Follow this easy step-by-step tutorial.

Watch the tutorial

Yes, it’s working

No, I need help

Yes, its working

Thanks!

Write a message

Trusted Agent Assist

Empower all agents with instant access to verified knowledge, for quick and accurate resolutions.

Trusted Agent Assist

Empower all agents with instant access to verified knowledge, for quick and accurate resolutions.

Agent Insights

Hi, Kris! How may I help you ?

I want to check the status of my ticket

Status: Open

Ticket Created

Ticket ID:

GT034518

Status:

Open

Description:

Entered wrong password multiple times. Chatbot has unlocked the user account.

View Ticket Details

Robust Knowledge Center

Establish a robust, continuously learning source of truth, powered by your historical data.

Robust Knowledge Center

Establish a robust, continuously learning source of truth, powered by your historical data.

Ever Evolving Knowledge

Title

How to register your product for warranty online

Common software updates problems and how to fix them

What to do when your device won't turn on

How do I reset the my new device?

Granular Analytics

Gain deep operational insights, identify automation opportunities, and uncover product challenges.

Granular Analytics

Gain deep operational insights, identify automation opportunities, and uncover product challenges.

Performance Overview

Interactions

13.5%

3,502

Satisfaction

↑ 53.5%

8.4

Bot Handled Rate

↑ 7.5%

3,502

Performance Overview

by TIME

8:00

9:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

Chatbot

Service Agents

Services

Empower agents & customers through any conversation

AI Virtual Assistants

Deploy AI-powered agents for round-the-clock customer support, cutting wait times and improving service.

SupporTeam Bot

My new camera doesn’t work. Can you help me?

Of course! Follow this easy step-by-step tutorial.

Watch the tutorial

Yes, it’s working

No, I need help

Yes, its working

Thanks!

Write a message

Trusted Agent Assist

Empower all agents with instant access to verified knowledge, for quick and accurate resolutions.

Agent Insights

Hi, Kris! How may I help you ?

I want to check the status of my ticket

Status: Open

Ticket Created

Ticket ID:

GT034518

Status:

Open

Description:

Entered wrong password multiple times. Chatbot has unlocked the user account.

View Ticket Details

Robust Knowledge Center

Establish a robust, continuously learning source of truth, powered by your historical data.

Ever Evolving Knowledge

Title

How to register your product for warranty online

Common software updates problems and how to fix them

What to do when your device won't turn on

How do I reset the my new device?

Granular Analytics

Gain deep operational insights, identify automation opportunities, and uncover product challenges.

Performance Overview

Interactions

13.5%

3,502

Satisfaction

↑ 53.5%

8.4

Bot Handled Rate

↑ 7.5%

3,502

Performance Overview

by TIME

8:00

9:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

Chatbot

Service Agents

How We Work

Our 4 Stage Process

How We Work

4 Step 4 Success

01

Step

01

Setting up your knowledge

Deploying chatbots and AI assistance without organized data is like expecting the post office clerk to find a package that isn’t there. That's why we start by using our AI to analyze thousands of your past interactions, building a reliable and customized knowledge base quickly. We condense what usually takes months into just a few days, allowing you to start reaping benefits both swiftly and responsibly.

Step

01

Setting up your knowledge

We quickly analyze thousands of your past interactions to build a knowledge center tailored to your customers' exact needs.

02

Step

02

AI Assistants

With your trusted source of truth in place, your customers and team members can now access it easily. We'll introduce our Agent Assist platform, which provides instant access to accurate answers in a ChatGPT-style experience. Expect consistently accurate and reliable responses right away.

Step

02

AI Assistants

With your trusted source of truth in place, we'll launch our internal and external chatbots. Expect immediate, dependable responses.in a ChatGPT-style experience.

03

Step

03

Advanced Conversational Design

Customer support goes beyond simple Q&A—it's about the entire conversation journey. We partner with you to develop efficient, satisfying conversational flows. Need to gather customer insights or escalate to live agents? We've got it covered. Expect a 20%-40% drop in resolution times and a support machine that will make your competitors envious.

Step

03

Advanced Conversational Design

Customer support goes beyond answering questions; it's about creating meaningful journeys. We'll design conversational flows to speed up resolutions by 20%-40% and ensure a delightful CX.

04

Step

04

Integrations that matter

Picture this: scheduling appointments, managing inventory, processing claims, and crafting tailored recommendations. To push things even further, we provide custom integration with your backend systems. This will allow you not only to share and gather information but also to perform tasks on behalf of your customers.

Step

04

Integrations that matter

Imagine handling appointments, managing inventory, processing claims, and much more automatically. We make this possible through custom integration with your backend systems.

We make it Happen. Guaranteed.

If we can't boost your KPIs in up to 3 months, we won't take the project.

We make it Happen. Guaranteed.

If we can't boost your KPIs in up to 3 months, we won't take the project.

Works

Case Studies

TESTIMONIAL

  • Working with SupporTeam has been a game-changer for our business. Their deep expertise in customer support and AI have propelled our opeations to new heights.

    Guy Perel

    CEO Notable Brands

  • In 4 months in, our efficiency has skyrocketed. We've automated 40% of all tickets and reduced resolution time by 50%. It's been transformative for our business.

    Din Golan

    CEO Intail.AI

  • Choosing SupporTeam was a huge win. Their dedication to understanding our unique needs resulted in a tailored support strategy that exceeded our expectations. Their team's unwavering support and consistent communication made the entire process seamless. We're thrilled with the outcome and look forward to continued success together.

    Eli Nissenberg

    CEO, Red Sea Fish

REVIEWS

  • Working with SupporTeam has been a game-changer for our business. Their deep expertise in customer support and AI have propelled our opeations to new heights.

    Guy Perel

    CEO Notable Brands

  • In 4 months in, our efficiency has skyrocketed. We've automated 40% of all tickets and reduced resolution time by 50%. It's been transformative for our business.

    Din Golan

    CEO Intail.AI

  • Choosing SupporTeam was a huge win. Their dedication to understanding our unique needs resulted in a tailored support strategy that exceeded our expectations. Their team's unwavering support and consistent communication made the entire process seamless. We're thrilled with the outcome and look forward to continued success together.

    Eli Nissenberg

    CEO, Red Sea Fish

Why Us

WHY WE'RE HERE

We enable businesses to consistency provide outstanding customer service. If boosting team productivity and customer happiness is your goal, get in touch.

Why Us

WHY WE'RE HERE

We enable businesses to consistency provide outstanding customer service. If boosting team productivity and customer happiness is your goal, get in touch.

45%

Average Productivity Increase

Clients often experience a 45% increase in productivity within a few weeks. When agents and customers have instant access to the information they need, productivity soars, stress levels drop, and operations run more smoothly.

45%

Average Productivity Increase

Clients often experience a 45% increase in productivity within a few weeks. When agents and customers have instant access to the information they need, productivity soars, stress levels drop, and operations run more smoothly.

$750K

$750K

Value Captured

The average value our clients see in 6 months

Repairs

Guidelines

Reliability

How to

Videos

Documentation

Onboarding

Pricing Plans

Delivery

FAQ

Troubleshooting

improvements in Customer satisfaction

30%

Our clients typically see a 30% boost in customer satisfaction within two months. Support is not only about closing tickets — it's about keeping your customers happy, protecting your brand, and cutting down on churn.

Why Us

WHY WE'RE HERE

We enable businesses to consistency provide outstanding customer service. If boosting team productivity and customer happiness is your goal, get in touch.

45%

Average Productivity Increase

Clients often experience a 45% increase in productivity within a few weeks. When agents and customers have instant access to the information they need, productivity soars, stress levels drop, and operations run more smoothly.

$750K

Value Captured

The average value our clients see in 6 months

Repairs

Guidelines

Reliability

How to

Videos

Documentation

Onboarding

Pricing Plans

Delivery

FAQ

Troubleshooting

improvements in Customer satisfaction

30%

Our clients typically see a 30% boost in customer satisfaction within two months. Support is not only about closing tickets — it's about keeping your customers happy, protecting your brand, and cutting down on churn.

Frequently Asked Questions

Got Questions? We've Got Answers!

Frequently Asked Questions

Got Questions? We've Got Answers!

What is the process of setting up the knowledge base?

Will the knowledge base evolve over time?

What's the process for implementing your services?

What is Agent Assist and how does it work with the knowledge base?

What languages do you support?

Is this suitable for small or medium-sized businesses?

Can SupporTeam improve my customer support response times?

What is the process of setting up the knowledge base?

Will the knowledge base evolve over time?

What's the process for implementing your services?

What is Agent Assist and how does it work with the knowledge base?

What languages do you support?

Is this suitable for small or medium-sized businesses?

Can SupporTeam improve my customer support response times?

Frequently Asked Questions

Got Questions? We've Got Answers!

What is the process of setting up the knowledge base?

Will the knowledge base evolve over time?

What's the process for implementing your services?

What is Agent Assist and how does it work with the knowledge base?

What languages do you support?

Is this suitable for small or medium-sized businesses?

Can SupporTeam improve my customer support response times?